"It became one of my spots whenever I visited Juneau. Good Internet and coffee. It is a kind of local Starbucks. The muffins are amazing. The prices not different from the rest of downtown area cafés. There is a small area dedicated to souvenirs. It can be very busy during the high season."

"Great surprise we found we found while exploring Juneau. It was a popular spot but was able order and sit down without a problem. Service was great and place has a laid back atmosphere. Coffee was great. Their special ‘turtle mocha’ was an awesome combo and would highly recommend."

"A Hidden Gem in Juneau: Hadley at Heritage Coffee Tucked away from the bustling cruise ship crowds, Heritage Coffee offers the perfect respite for travelers seeking an authentic taste of Juneau’s local charm. What makes this quaint coffee spot truly special isn’t just its cozy atmosphere, it’s the exceptional service from staff like Hadley, who transforms a simple coffee run into a memorable experience. When Hadley recommended the Strawberry Amaretto White Mocha Latte, I’ll admit I was skeptical. It’s not something I would have ever chosen from the menu, but her enthusiasm was infectious. That recommendation turned out to be nothing short of brilliant, this unique creation has completely won me over, and I honestly can’t imagine ordering anything else on future visits. The drink pairs beautifully with their fresh blueberry scone, creating a combination that perfectly captures the essence of Alaska’s local flavors. The attention to detail in both the food and beverages reflects the care this hometown establishment puts into every aspect of their service. What strikes you immediately is the genuine warmth of the staff and their impressively fast service, despite the obvious care they put into each order. The smiles are authentic, the atmosphere is welcoming, and the whole experience feels like a warm hug from Juneau itself. For anyone visiting Alaska, Heritage Coffee isn’t just a coffee stop, it’s an essential part of the journey. This little haven offers exactly what weary travelers need: exceptional coffee, delicious treats, friendly faces, and a few precious minutes of tranquility away from the tourist hustle. It’s earned a permanent spot on my Alaska itinerary, and I suspect it will become a cherished tradition for many others as well."

"REALLY GOOD COFFEE! I love coffee and am very finicky on taste, smell, color, etc. I was surprised and amazed how good Heritage coffee is!!"

"We visited on Monday, July 15th & the girl with the flight goggles on her head was the most rude service person I've ever encountered & the young lady making the drinks wasn't much better. No greeting, she couldn't crack a smile, no thank you, added some other customers' drink onto our tab & when it was pointed out, she claimed she couldn't see what was on our bill. The coffee itself was fine, but the service alone will ensure I never return here. If someone hates customer service & hates customers this much, she should find herself another line of employment."