"I ate here twice today and both times people were kind and the food was good. Lunch I had grilled chicken with vegetables and dinner I had a wrap from the cooler. I even stopped by for a drink and met some awesome ladies behind the coffee counter. Shoutout to those ladies for making my day a little brighter right before they closed! They could have told me to get lost, but instead they made me smile."

"Absolutely horrible experience. The staff took my wife's order for a simple hamburger but instead of not adding cheese they made her wait over ten minutes and when she politely asked where her food was the cashier wouldn't even look her in the eye, and the grill cook gave an extremely aggressive bark of 'ol, bye!' when she tried to change her order to something they actually had. They were extremely rude, confrontational, unprofessional and downright aggressive. After getting some food at last my wife couldn't even finish it in peace as the two female employees were noticeably staring and talking about her where she sat. She was extremely distressed and felt very unsafe so she left without finishing her food. This is completely acceptable and we will be lodging a formal complaint with UAB St. Vincents. Will not be back, ever."

"The server came from behind the food line came to a table where her friend was grab a chicken wing ate it and was acting childish in her food gloves then went back to serve people without changing her gloves. Another employee was giving her friends free cokes and stuff. The next day the same worker eating the chicken wing was very rude and snappy with an elderly lady and it was all very uncalled for. The whole crew including the supervisor needs to be fired. I have video of the employee eating the chicken wing in her work gloves. St Vincent or UAB you can do better with hiring employees. Very disappointed in what I have seen in the last 3 days the way they act and treat people is very unprofessional. I hope I get a survey from the hospital so I can share the video and my experience the last 3 days with their Bristo employees."

"Food here is fresh and very good! Had a cheeseburger yesterday and today I got a huge salad with spinach, strawberries, blue berries, black berries, Pecans and blue cheese. Was so very good. Their menu has something for everyone. They have full meals or fast food as well as grab and go sandwiches. If you happen to be at this hospital visiting or lucky enough to work here, stop in."

"After waiting for almost 15 minutes for someone' to help me while there wasn't a single person in line I finally had to rush back to check on my sister who is a patient here. I haven't had a bite to eat all day and guess now I'll have to wait until tomorrow which is Very Disappointing... Not saying someone should lose there job but people shouldn't have to go hungry because people don't wanna do there job and serve hungry people something to eat.. Wouldn't recommend this place to anyone!!!"