
About Tropical Smoothie Cafe
Welcome to a local gathering place where community and quality come together. This Enterprise favorite brings the warmth of a neighborhood cafe with thoughtfully crafted beverages and a genuine commitment to making everyone feel at home. Whether you're stopping by for your morning ritual or catching up with friends, you'll experience the personal touch that sets independent cafes apart from the rest.
What People Are Saying
from Google"Considering that the company expects their employees to do multiple tasks at once (why are they serving hot food and a wide selection of smoothies??) Their employees do phenomenal work. The one lady who took my order thoroughly checked ingredients when I asked if one of the smoothies had dairy products for my mom. Despite being utterly busy my order was correct and delicious. Please take care of your employees!"
"staff woman was entirely disrespectful. it’s so insane the staff feels comfortable to be so rude while actively presenting the company. the man that handed the drinks was very sweet however. I hope her negative comments towards others make her feel better about herself."
"Meh, it was alright. Staff wasn't very friendly, even giving one of my smoothies away, to another customer waiting. (they were not busy at the time of pick-up photo for proof). 😒 I was there for pick-up 3 minutes before it was "supposed" to be ready. I also guess it was too hard for the server or the manager to read off my order, or to let me know it was ready & waiting in the pick-up area. The server also had fun completely ignoring me when I approached the register, & had fun being loud & rude, while I was just waiting. It's possible, she just had a bad day, I still tipped 5$ even though serviced was pretty atrocious. I have video, I'll just send it to the owner, since it included the server & the manager, saying some wonderful things about me, to other patrons in the store, while I just sat waiting. 😀 ****EDIT- notice the manager has no apologies for my service being less than 5 stars. That's what you can expect from here. You'd better HOPE the manager likes you, or she won't care about your service either."
"Normally I wouldn't give such a low scoring review but I am so pissed off and disappointed in this store and it's management. I won't be back and that's so disheartening cause I spend $60 to $100 with you guys every week. Tonight showed me I am not of value to your company and need to spend my hard earned money at Chik fil a or Zaxbys moving forward. To have such a low energy staff tonight of new young ladies was frustrating. To have no time management skills is disappointing. For my order to come in at 7:51pm and only the smoothie is ready at 8:01pm but not get my salad until 8:23pm was infuriating. I can understand being busy but if my simple salad came in before in store customers, make the salad first and move on. If you mess the order up after serving everyone else who ordered after me, make my order the main priority. To stop 5 times to assist customers who are already eating while 2 other employees are doing nothing but closing their stations (and should be helping the customer while you catch up) is extremely disrespectful. I'm fine with waiting a max of 10 mins over the promised 10 mins the app gives but once my order is over 20 mins late and the orders don't match the reason I'm livid. I tried to cancel the order once it got to 23 mins cause I was now late taking care of my own customers. I don't want anything free nor do I want this young lady fussed at. Management needs to do better. These young adults need to be trained to help each other and how to prioritize orders and customers during stressful situations. I blame those who left these young ladies alone because this is now becoming an every week or every couple of days issue. Tonight was my final straw and my money will no longer be spent with your store. I know one customer leaving means nothing but your store needs to do better on putting the right ppl in the right positions. Thank you for the times your employees were so amazing and wonderful. I will absolutely miss seeing the familiar smiling faces that I loved ending my night with but when too many strikes means I'll be making my own smoothies at home and getting my salads from the surrounding food chains"
"Super service ;) I go through spurts of swing by there by myself or with my kids. The staff this morning were exceptional. Remembered me, quick at preparing and also made with care. Highly recommended if you want a welcoming and friendly environment!"
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