"The coffee here is not my favorite, but it's ok. The main reason I started coming to this location is their grits bowl. I LOVE the grits bowl and started getting coffee to have a one stop shop. Problem is they are always "out of the grits bowls for the day". AT 6:40 IN THE MORNING! YOU JUST OPENED! HOW ARE YOU OUT? I did an experiment when this started becoming a frequent problem. I stopped at this location twice a week for the month of January. I spread my visits out to allow for truck to come. Of the 8 times I stopped here, SIX TIMES I was told they were "out for the day." I'm left to assume that either the management staff can't properly order OR the staff here doesn't want to be bothered to make this item and are taking the easy way out of claiming to not have it. Either way, if you guys don't want my business or my money, message received. I'll go elsewhere."

"I love the Pine level, Alabama. Location they are always super friendly and super nice and know exactly what I want to order when I pull up to the window. But I would love to recommend something. I'm not sure if y'all do it or not. If y'all could have a refill cup, half price, maybe once a year or so, that would be great. I know you have the rewards points which is awesome."

"Very disappointed in my recent visit to this location. Just sloppy work. And it wasn’t filled up. Please train your team on how to properly make a drink and to stop playing around. The person behind me left the line because 2 drinks were taking so long."

"Oh my gosh! This place is so good!! I’m glad I went by on my way out of town. Great sandwich and coffee. I got the Tuscany Toffee iced coffee and a sausage egg and cheese croissant"

"Ellianos is my favorite coffee shop! I love their coffee coolers and their espresso drinks! The coffee has a great flavor. My kids also love their smoothies and their rewards add up much quicker than Starbucks!"