"Just wanted to share a different perspective than the person who posted a review regarding their class coming to the coffee shop on 12/10/25. I am just a customer that was there when a full busload of people came into the shop. Everyone appeared to be 18+ years old. They just kept coming in and I actually thought it was great for the small business at first, but what stood out was that no one went to the counter to order. Everyone just sat down and took up the seating. The new, small business owner did tell them if they were not going to order anything, they should leave. The owner did not speak harshly or mean. The new owners are very nice and are working hard to make West Main Coffeehouse a place for everyone to feel welcome. But it’s also important to support the space if you’re going to use it, especially with such a large group of people. A library, gallery, or a dedicated function room would be much more appropriate for a gathering of that size that is not looking to eat or drink anything. We love this coffee shop. They have great drinks and ice cream, and are now offering food options! (Bagels, muffins, popovers, brownies and more to come!) We highly recommend supporting West Main Coffeehouse and Creamery in downtown Prattville!"

"Extremely love the decor and style of the place!! Rustic and classic fit the environment well. The workers knowledge is drinks and recommendations were useful. I got the Pirates Alley and a drip coffee. Both had great flavor to it. The Pirates Alley wasn’t too sweet and you can still taste the coffee. The Sumatra is a nice blend of tasting notes!! If you are in the area you have to try them out!!"

"Small and quaint with large flavor and a welcoming environment. Coffee was delicious and there was a great choice for side food items as well as ice cream. Will definitely be retiring here agan!"

"The coffee here is 10/10, best I've had in Alabama. The new owners are super kind, welcoming and attentive to your needs. The atmosphere is perfect - cosy furniture and great music. Worth a trip!"

"We live about an hour away from Prattville but it’s fun to visit historic district every so often. We always make a stop here for either coffee or ice cream and the ambience is great. It’s really nice because you can go out back and sit by the creek. The service is good and the quality of the ice cream and coffee is always great as well. we always come back and that says it all."