"Service at the register was good, however the barista that made my drinks was a different story. If you are that miserable in a place where people need a little more kindness than most, perhaps find a new job. Made my drink wrong, and when I asked about it, she got a major attitude and if she could have thrown the drink at me she prob would have. Then got to the room and realized the other drink was made wrong as well. A real bummer, wish I could have asked for my tip back. I can assure you if I were to attempt again and I were to see her I would walk away. Waste of money, time and energy. Only reason it’s a 3 star is because I don’t want to discount the first girl. Otherwise it would have been a 1. But want to give credit where it’s due."

"The ladies that work in the morning are just absolute rays of sunshine and bring joy to my morning before work everyday. The coffee and pastries are a bonus!"

"The true test of a good coffee shop is a plain black coffee as that is the base for all the other drinks. Their plain black coffee is diluted and odd tasting. I couldn't finish it. The atmosphere is typical of a hospital. The ladies who served me my coffee were wonderful."

"Great baristas always ready to greet you with a smile, ready to help with any questions, and truly enjoy what they are doing…and that shows in the drinks they craft….including just a simple brewed coffee. Wonderful selection of pastries, both sweet and savory. Small lunch items and a variety of snacks. Not just a place to grab a cup of coffee, but a place to also get a well crafted specialty drink. A place to sit, sip, and enjoy some down time or meet with friends and family if you’re spending time here with a loved one. It’s a little oasis in the hospital."

"The best coffee crew in Rogers and the best owners in NWA! I first started patronizing the Comfortable Cup while visiting my MIL who was hospitalized at Mercy, or when I had a procedure done there. The staff has always been courteous, the owners go out of their way to engage with the customers, and the baked goods (from Buzzy Bee!) are scrumptious! I liked the owners so much that I worked for them while attending school. What a delight to both work there and grab a matcha from Comfortable Cup!"