"Terrible company, just try and get this thing fixed. Don't answer the phones, don't call you back. You will be down all the time...anyone can call me I just started a blog and about....watch out"

"The bellwether roaster is so bad that we stopped using it. In the last 2 years of my 5 year lease it spent more time inoperable than in working condition. The service and the experience is so bad that I am counting the months left in my lease and I wouldn’t care if they came pick up their metal box from one of my stores. It’s nothing but a cute piece of furniture. When signing a lease with them pay close attention to the clauses pertaining operating condition and repair times. Takes several business days for a tech to fly into your town (if there’s not one in your city) and any day not roasting is money out the window. The leases are inflexible and I do feel robbed because I’m paying for something that doesn’t work. If you think this is a KEY ASSET in your business model, stay away. You’d be walking into trouble."

"Great machine and service only question is the beans we use go out of stock often. How long does it take to come back ?"

"Update 9/11/24: After communicating my dissatisfaction via alternative and social media channels, I received a solution and communication that my refund was initiated. I can stress enough the importance of communicating with your customers promptly, no mater what the situation. Thank you. Original post 9/10/24: Very disappointed with Bellwether. It's sad when a customer needs to resort to other forms of communication after being respectful and patient to their minimal and vague communication. Can I please get an estimate on my $8K refund after I cancelled my Shop Roaster order placed in March 2024?"

"Amazing, innovative company. Looking forward to getting our hands on the new Shop Roaster with continuous roasting!"