"The Ahi salad was well made and the Japanese dressing was perfectly refreshing. It came with a focaccia type bread which was fresh. Service was quick considering how busy they were. The young lady who made our salads was very precise and genuinely looked like she took pride in her job which showed in the salad. It's rare to see that these days. She rocks."

"BUGS IN THE SALAD! My wife ordered a Urbane Cafe salad to-go last week. Started eating it to discover something bitter and moving inside her mouth. She spit out a quarter-sized moth (see picture)! It was still twitching. So she screams, vomits into the trash can, then screams some more once I verify she really did eat a live bug from Urbane Cafe. After taking a few minutes to pull herself together, we went to the store (with the food and moth) to let them know what happened. Staff said they couldn't offer a refund without the manager there. You'd think this would warrant calling the manager, but no. The next day the manager reached out and offered two $5 gift cards (for a $15 salad) that aren't even valid until 2026. I've waited a week to see if someone else would reach out to try and make this right, but they have apparently moved on. Not sure what we wanted or expected since my wife can't bring herself to ever try this place again anyway, but we were surprised they cared so little about serving bugs to their customers. She hasn't been able to eat take-out for the past week. Order from here at your own peril."

"Location in Chula Vista- Bonita Point…The staff there is amazing. Specially that Manager… His name is Chris.. We’ll go eat lunch there, just to have some laughs with Chris. Oh yeah… Lets not forget, the food is great too😉"

"Anna is my favorite person who works there because her positive energy is infectious and she knows how to make people feel happy about ordering healthy meals from Urbane Cafė. The manager is always pleasant as well. They run an excellent restaurant business with great customer service and care for customers."

"First time here after wondering about it for years. Service was great. Food was flavorful and fresh. Loved sitting in the sun listening to music."