"When I arrived there was a short line almost out the door so my expectations were pretty high. I will say all the staff were super kind and helpful ! The reality… the matcha latte was decent, not the best but not the worst just not quite memorable honestly. I also ordered a wheat bagel with butter (not pictured) the quality of the butter was better than expected but the bagel preparation itself led it to be quite soggy. Nice to see a local business thrive but it didn’t quite hit the mark for me."

"I’ve been to Crave Coffee and Tea twice now, and both visits have been excellent. This cozy little spot has quickly become a favorite of mine. The drinks are consistently flavorful, thoughtfully crafted, and not overly sweet—which I really appreciate. On my first visit, I ordered the Iced Matcha Latte with oat milk and cold foam. The matcha had a smooth, earthy taste and the oat milk paired beautifully with it. The cold foam added a creamy texture without making it heavy. On my second visit, I tried their Iced Dirty Chai, and it was just as impressive—well-balanced with a rich blend of chai spices and espresso, giving it a bold yet smooth flavor. What I especially love is that their drinks are sweetened with brown sugar by default, which gives them a nice depth without being cloyingly sweet. If you want extra flavor, they offer syrups—you can customize your drink easily. I chose classic vanilla both times, and it added just the right touch. Crave also offers gluten-free cookies, which is a thoughtful addition for those with gluten intolerance or celiac like me. It’s always nice to have safe, delicious treat options. They also serve bagels and a selection of pastries, making it a great spot to grab a quick breakfast or snack alongside your drink. The vibe is calm and welcoming—perfect for a casual meet-up, studying, or just treating yourself to a great drink. I’m already looking forward to my next visit!"

"The workers are very kind. The matcha I get is very good and creamy. But this is what my drink looks like cause I asked for no ice. I don’t like ice cause it waters down the drink. I haven’t even taken one sip. This is what they handed me it was $7.50 and it’s already almost Half way gone. I get if it’s not all the way full cause I asked for no ice , but half way and for almost $8 ?? I thought it was supposed to be 16oz drink not 10oz"

"Crave’s coffee is fine, but the service is not. I placed a mobile order, waited, and was told they “didn’t see it.” When I went to grab my drink, it was sitting behind the counter, yet no one offered help, just awkward eye contact. If mobile ordering doesn’t actually work, at least back it up with decent customer service."

"I would be cautious about ordering food here. While waiting in line, I overheard an employee tell a customer they had soap on their hands, even though they were the one actively assembling the bagels. I did not see them wash their hands after saying that either. They were handling food without gloves, which was concerning. I decided not to order a bagel after seeing that."