"The coffee here is nothing special. However the price is fair and the place is kept clean. The staff is friendly and attentive. This place is better for the everyday Joe than Starbucks or the new hipster coffee shop next door."

"Book Passage is second only to Powell's Books in Portland, Oregon. If you want a book, go to Book Passage, plus the store has classes and talks with authors. Absolutely worth your time and attention."

"Chai latte was good but the way the woman working the cafe acted to me (14 yrs old, coming from school) was ridiculous. I walked up to the register and the woman looks at me and says “I cant make any fancy drinks for you” before I’ve had a chance to breathe. Then proceeds to make my drink. When the tip screen came up, she goes “I don’t need a tip” in a snark remark. I obviously skipped it. Would come again but would be cautious of the service. The way that older people treat teenagers at restaurants, cafes, etc. is unacceptable and needs to be brought to attention. It was bad enough to make this review one star."

"It is great to see a local owned bookstore outlive two major chain stores. Good coffee and a great book selection."

"Great local bookstore and cafe. Very knowledgeable staff and great book selection."