"Outstanding customer service. Barista immediately greeted us and made us feel welcome. He also thoroughly explained each drink and the most popular options. Drinks were solid. Unfortunately no decaf options. The vibe inside was great too. Music selection and volume level was perfect. It was also clean and organized inside with available seating outside. I’d recommend anyone in the area to come here and help support local business."

"Today my wife and I and our friend were looking for a coffee that was not your typical type something different. We googled and found Chailo which was highly rated. We gave it a try. The coffee shop had a comfortable look on the outside and inside it just had a great vibe to it. As we entered we were very warmly greeted by the owner and staff. Their menu is not large but packed with some great looking hot and cold drinks on the menu. I'm sure they can accomodate a special request for something special. My wife and I got the Banana bread Lattee a our friend ordered Chailo Latte. Both drinks were perfect and well balanced great experience to the palate. We felt very much at home. We kicked back in the patio area and spent a relaxing time.We give Chailo a A PLUS! DONUTS NOT INCLUDED. We bought donuts from Sidecar Donuts. We ABSOLUTELY recommend it. A huge thank you to allowing us to have the donuts while drinking some great latte's...."

"This place has the best chai latte I have had in a long time. Equally good are their croissants. Simply delicious. All this combined with friendly service and good vibes, makes this place my new favorite."

"Stumbled across this lovely coffee shop in Costa Mesa and had to get something. The atmosphere is very chill and quiet, perfect to get some work done or study. There’s a variety of drinks and desserts which all look amazing. I ended up getting the Dulce De Leche Latte w cold foam and it was perfect. I enjoy drinks on the sweeter side and mixed it had a great balance. The service was fantastic and the barista explained the drinks very kindly."

"Really cute and delicious coffee place right off the 55! When I went, the place was not busy at all. Only about 4 other people were there but I can see this place becoming much more popular. The indoor seating is really nice and comfy but limited. I counted a total of about 15 seats inside but there is more outdoor seating on a patio. They have a parking lot but it isn't very large but can fit 10-15 cars. The barista was super chill and introduced us to a new banana syrup they recently made and made us an absolutely delicious iced banana cinnamon latte with cold foam. Couldn't taste the espresso very much but from what I picked up it was pretty well balanced. 10/10 and would definitely come back."