"This review is directed to the owner/management. Easy Brew Cafe has a good concept, and I genuinely wanted to like it more. The food and drinks are good, but they are noticeably pricier than similar cafes in the area, which makes the overall experience matter even more. Unfortunately, the customer service and atmosphere really detract from what could be a great spot. The layout is very poorly thought out. The ordering line wraps through the dining room, with servers constantly weaving between customers in line and the counter. While waiting, we were literally standing next to a trash can and a table waste cart (see attached photo). Out of the entire space, this seemed like the worst possible place to keep waste—it’s not inviting at all, especially when you’re there to eat. Service was equally frustrating. There was only one cashier, and when we reached the front, she asked us to “wait a minute” and then walked away. We stood there for about three minutes while four other staff members moved back and forth behind the counter without acknowledging us or the fact that the only cashier was gone. During this time, a staff member was polishing silverware right in front of the register and didn’t acknowledge us either. When I finally asked if there was anyone else who could ring us up, she looked genuinely bewildered before reluctantly taking our order. After that, it still took another 10 minutes to receive very basic drinks. There’s definitely potential here—the concept is solid and the food and drinks are good—but the execution needs serious improvement. Better layout planning, clearer roles for staff, and basic customer acknowledgment would go a long way toward making this place worth the price point."

"I liked the art and murals on the walls and how you could even buy some of the art if you wanted. I also liked how the food was beautifully presented. However, I wasn't happy with the price and portion of what I ordered. I got the Smashvocado, basically avocado toast, and paid around $14 for it. For that price you could've at least given me a second slice! I'm home now and I'm still hungry! Also, when I was trying to cut into it, the bread was really hard. The avocado tasted good, though, but most things taste good with avocado anyway. I saw that a woman who ordered pancakes at another table seemed to at least get a decent portion. My sister got the tri-tip steak and eggs and that was around $28. You're free to serve yourself cups of water at a water dispenser, but for some reason 2 of the cups I filled had black things floating around in it. I'm hoping it was just from the water filter. When we arrived, it was full inside with a bit of a line and wait to get inside. There was a sign with a QR code so you could look through the menu as you waited. To me it seems like a hip and cool place to see and be seen, but with high prices and small portions, at least for what I ordered, I wasn't all that satisfied...literally. Like I'm going to need to eat something else now because I'm still hungry!"

"We have came to visit east brew on multiple occasions. This morning we went out for a burrito and ordered the shenanigans burrito with Tri tip to go. The food is delicious but the portions and prices are unrealistic for the amount of food you’re getting. This is what a 20$ burrito looks like. The service on the other hand is always a hit or miss. It’s a family owned business therefore some employees might not see retaliations for the customer service they provide. There’s an older bigger lady with orange hair (a.t.m) that has been rude to customers when we come here. She has a bad attitude and doesn’t help customers feel welcome. Her attitude is definitely based off of the tip you’re going to give her or whether she thinks you’ll give one. In the photos you’ll see the portions!"

"We decided to try out this coffee shop before running some errands. We waited about 20 minutes in line before ordering. We had got our items to go, and it took 45 minutes to receive our 1 food item….The coffee was great, but think we may pass on the food next time. Artwork was a major plus!"

"This place is downright amazing. They have the art of culinary sciences done right. The cappuccino they made me was top of the line. Awesome Oscar! The potatoes had a crunchy peel that tasted like bacon and was crispy. The sandwich was so flavorful and with the right amount of spices! I am coming back here to enjoy my time and the food. Going to study there in the mornings too! Hopefully I will meet you all that read my reviews there too!"