"This is my first time ever writing a review for a Teaspoon franchise. I feel sad having to leave this review because I am a regular customer in the Bay Area, but this was my first visit to the Folsom location. Coming to the reason for the 1-star rating: the staff did not take the time to read or follow the customer’s order properly. I ordered a Silky Mango with oat milk and less ice, but I was given one made with regular milk. When I noticed this, I asked them to confirm whether it was oat milk. They corrected it, but while adding ice, I reminded them that it should be less ice. Despite this, they continued adding more ice. I am attaching pictures for reference. I plan to revisit this location in the next few days to see whether this was a one-time mistake or a habitual issue. The attached pictures clearly show the amount of ice added despite my request for less ice."

"I really love this place. I’ve tried their teas and coffees and both are good and the man who works there is very friendly! They are a little pricey but it’s in line with other places and if you go in store and use your phone number you get two half off welcome deals and points all the time. Their drinks are beautiful!"

"We love teaspoon when we tried it in Bay area so we're excited to have it in our neighborhood. The service is always friendly and prompt. The tea & milk always tasted fresh. - Caramel Cream: delicious. It was very creamy and caramely. I got 25% sugar and it was good as the honey boba were already sweet enough. - Taro lover: my favorite. I ordered 25% sugar and it was the perfect sweetness for me. There were lots of taro chunks and they were the perfect sweetness. - Lychee on lychee (25% sugar): the tea was refreshing and the lychee flavor was very good (good strength). The lychee jelly were sweet and chewy. - Strawberry serenade with crystal boba: I love the freshness of the milk. They gave plenty of strawberry jam so it was a tad too sweet for me. The matcha flavor was subtle but it was good. The crystal boba was so good: crunchy yet chewy at the same time. - Grasshopper: the drink a bit like melon. The cucumber juice was refreshing. But it wasn't my favorite. - Black sesame: the black sesame gave nuttiness to the drink. I forgot to adjust my sweetness level so 100% was a bit too sweet for me. Next time, I'll order 25% sugar and add boba topping."

"Excellent 👍 customer service! From the moment I stepped in the young man was so friendly and welcoming 😀. Definitely recommend this place, their 🍵☕ teas 🧋are so tasty! If you use the Too Good To Go app you can get surprise deals 🤝 on their teas some days too! And help the planet 🌍 on eliminating uneaten food products 😄💁‍♀️"

"The drinks here are awesome and so beautiful! I love that they are open later for my night owl habits."