"We love Pandor in Newport Beach. Always receive excellent service from Lucy, Sam and Albert. They have short wait times, hot & fresh food and delicious coffee made by Ayah. This location has a lot of regular customers and everyone seems to leave happy and full. The kitchen staff does amazing work as well- never any issues with our orders and everything is made fresh to order"

"Great service, nice atmosphere and a good price. Staff is great and the big guy in the picture gives the place a personality, it is worth the drive from Tustin even though there is a Pandor a mere 3 minute walk from my house (see my last review). I highly recommend this place"

"I ordered the 4 Seasons Tart for a dinner party. It was a 12" and about $41 with tax. You have to order 48 hours in advance. It was simply delicious and everyone loved it!! So fresh! Make sure to take it out of the fridge for about 15 min or so before you eat it and it will taste way better! Would def order again!!!"

"Absolutely amazing food but kitchen closes early and many of the staff especially whoever answers the phone are extremely rude. Orders cancelled without explanation. This is consistent and we are regular customers. Management should consider impact on customers, it makes us not want to visit or have any contact with Pandor, though we really enjoy the food. Also, please consider updating the hours on Google to reflect the actual hours open."

"Manager sean/shawn is extremely rude and only cares about being right rather than providing quality service. He lies, too, saying the kitchen is busy and that’s why our second order came out 15 minutes after our first order and after everyone else’s seated around us. All you have to do is offer an apology rather than excuses to make yourself feel like you won a battle with a customer. Like others have said, the pastries are baked unevenly. The almond croissant was half dry and overcooked. Check your ovens. Check your attitudes."