"Worst customer service. I arrived at 3:08 pm, and they delivered 4 sandwiches 50 minutes later. This Coffee & Deli/Sandwich shop needs qualified workers. Their reason for the delay was “the machine is broken.” Why didn't they tell us earlier? My daughter was starving and crying. The cooks were just wasting time in the back of the store talking. Owner, you need to do something ASAP."

"Eek I hate leaving bad reviews… I stopped in here today to get a coffee on my way down the 101, the girl with one arm in a cast dumped a random amount of coffee grounds into a filter and started brewing it, but instead of putting the big carafe/coffee pot under it, just put a small cup. Then she disappeared without word, I watched the cup overflow and someone else eventually gave me my coffee. It was the worst coffee I may have ever had.i live in Oakland so it’s doubtful I will come back but I wish i wasn’t in a rush to get home otherwise I would have asked for a refund."

"Aww man.. I’m pretty sure I just got an oat chocolate milk instead of a mocha. I should have known when I saw her just turn on the espresso machine. But my $9 iced mocha either had none or very weak espresso added. Bummer and a waste of a very expensive drink."

"You guys know it YOUR staff that are supposed to operate the register, right? Been standing the same place in line for fifteen minutes, not a single order has been taken"

"My daughter had a Mango smoothie. She said very good."