"Bought 3 lotus bottles from their online store. 2 out of 3 bottles were damaged and had the seal broken upon receiving. All 3 bottles had the expiration date scrubbed off."

"Great shop for all things coffee and espresso. Very knowledgeable and friendly/helpful staff. Fine coffee roaster, with good quality and selection of grinders and espresso machines."

"They provide the coffee for our cafe. I can’t say enough good things about Lori who works there. She is so quick to get back to me and is there almost immediately when I have questions or if something goes wrong. She spent multiple days with us training on the coffee and tasting their products. They truly care about the customer, even a super small place like ours. Their machine tech is also so nice and gets out there same day as well when we need a part. ❤️❤️❤️"

"amazing coffee. I order online since i live far away from their store. Ships quickly as well. A lot of local places in sacramento buy from them wholesale; a testament to how good their stuff is. I went to the store a couple months ago and staff were super friendly too. They can pre grind the coffee for you as well in the back if needed. Prices are a bit higher than other brands, but you get what you pay for!"

"The coffee is smooth & has no bitter after tastes. They are a small local roaster in Rocklin CA. They roast several types of coffee & espresso, including decaf. Vaneli's will even make special blends for the holidays. The roaster himself will come out to greet you when he is not roasting and personally make you a drink. It is a great experience tasting fresh roasted coffee & espresso."