"Crunchy tiramisu milk tea didn’t have any tiramisu flavor, and I couldn’t taste any tea aroma either. Matcha croffle was quite sweet and rich. I took 2 bites and tossed it out. Brown sugar boba cream brûlée milk was just ok, the only good thing is how soft and chewy the boba were despite being in an iced drink for a little while. I was told that they used only flavored syrup for their fruit tea, no fresh fruit. They charged 3% credit card processing fee!!! Shouldn’t they absorb that as a cost of doing business instead of passing it on to customers? Their prices are already on the high side for mediocre drinks, and paying extra fee on top of that is too ridiculous. I’ll take my business to other tea shops that offer good drinks, use fresh ingredients and don’t rob customers."

"I'll give it a 5* only because the texture of the boba is good and the flavors of the drinks(when you get something you like) is good. Basque cheesecake, not for me. I'd rate that a 3* for texture flavor is eh. Not really a strong taste. The Cocoa Cruffle 😍 too good. The Brown sugar Boba was ok, not as sweet as other places. Tastes more like milk. Barley milk tea with purple rice tastes the best to me. Royal No9 is definitely not for me, tastes like what a kids bubble bath smells like. Not sure, very odd. But, since everything was made right and it was my 1st time trying, I got a variety so I can't really knock a ⭐️ down for something that just doesn't suit my liking. I'd definitely go again whenever I'm near."

"We ordered crunchy pistachio green milk tea and the Brown Sugar Boba Creme Brulee Milk. Both were very good and we enjoyed the flavor."

"Very disappointed in service. I will make sure to tell people to not go to this location. I always had good service at other locations. Don't know why this location had extremely bad service. On December 28th at around 7:45 p.m. to 8:00 p.m. My friend and I walk in and the extremely rude, passive aggressive, and condescending behavior was mainly from the guy that made the boba. I do have a couple diet restrictions such as lactose intolerance. I was also hoping to not have caffeine that night. I was asking the cashier about a few choices I wanted and it seemed like the whole menu had one or both of the things I could not have that night. The cashier actually had decent manners but the guy with the multiple earrings that makes the boba kept popping into the conversation and being condescending about them not being able to accommodate what I was looking for. He would just say oh there's milk. Oh there's caffeine but doesn't give me a substitute and he was grinning while he was doing it which was very weird like he took pride in not being able to make a boba drink for me. Another weird thing I recognized him from either the last boba drink place that had that building. Maybe I'm wrong but that location too had a similar guy with multiple earrings that is always rude like he doesn't like to work there. I spent a little over $9 for the drink which was fine because the other alley locations always seemed like they made fancier boba drinks so it was worth it for me then but not this time."

"Boba was fine and service was fast. I didn’t like how the toppings were included. Next time I’d order without the included jellies. The lychee was very sweet despite only slight sugar."