"very rude employee. didn’t know if the cafe was even open in the first place since nobody was standing behind the counter . i ended up finding a guy hovered over the trash and asked him if they were open where he just looked at me and grunted… said yes . i then walked up to the front and looked at the menu and he asked if i was ready and it felt rushed. i said yes and he let out a big sigh and rolled his eyes. just an unbelievably rude experience considering i just stood there and food wasn’t even good and crazy expensive."

"So, my morning has been rough and the FIRST ray of sunshine was Carmen. She works here and asked me if I'm ok, and honestly, I think she made my day, early to say. I ordered a bacon, egg, and cheese croissant. It was fresh, toasty, and just simply perfect! When I went back to ask her name, there wasn't any attitude or anything. No hesitation. Still smiling, ear to ear. The place is extremely well lit and shiny clean."

"Went here for the smoothies and man I was happy about it. Made fresh upon ordering by two ladies who work there and serve with a big happy smile. Even gave me a little bonus cup for the extra smoothie leftovers from their blender. Smoothies were tasty and super fresh. Exactly what I was looking for while waiting to board my plane. Ginger shot was bullseye as well. And pretty big. Yummm. The counter is well designed too, just like almost everything on SFO airport. Enjoyable place to get yourself a nice drink."

"The cashier/server was awfully rude, we were there around 10pm, she seemed desperate to go home, said they would only sell us what they had out there, didn’t want to prepare anything and when I kindly asked for a cup she refused to give me one, I insisted and said she’d charge me 80 cents for one and turned her back on us. Its a shame but I would never buy there again, I don’t recommend this place unless they improve their customer service."

"We ordered oat milk cappuccino and I must say it was one thing of the worst ones I have had. It was so bland with no coffee flavour. It was very watery as they had just added milk and didn’t froth it. Other places make such good oat milk cappuccino. And the price is very high but quality so poor"