"Push customers to tell their names to serve coffee. Refused to sell latte before I gave my name. There was nobody before or after me, so they didn't need it so not to mix my with other orders. I understand you want to overcompete Starbucks, but can you please compete on the quality of food and coffee and not by forcing customers to Starbucks standards?"

"Absolutely surreal experience, I am very familiar with their Fort Mason location which is great. I ordered a Cortado charge $5.50 fine I just want my drink. They call my name. I come up to the camera the lady asked me how much milk. I say “I don’t know, the standard amount”. She poured the whole thing!! incredible shit."

"I know airport coffee is expensive, but Equator Coffee is a pathetic moocher business. I ordered a coffee, black, and a small cup of ice. They charge and additional employees fee to the bill along with a fee for a small cup of ice, along with a special extra tax!!!! Walk away like I did. The servers could not explain all the added charges due to limited English. Send a message to this place!"

"Real bad Matcha! $10 for hot sweet milk. I cannot recommend."

"I ordered Hot chocolate n they gave just milk with sugar and normal temperature NOT hit. Such a waste of money and time. Arrogant staff.Everything unprofessional.. 0 out of 10"