"I was scared to go here because of the low ratings and reviews. I ordered a latte with a vanilla and cardamom. Tasted great, didn’t wait long, service was totally fine. I think other reviews aren’t used to SF latte pricing. It’s very typical, not over priced for this area."

"My first time here at Rituals. When I got in here I was thinking to get a coffee and a snack but I changed my mind when I saw bugs like a black fly sitting on muffins and cinnamon buns. I decided to get matcha latte and a coffee. The service is okay, there's no one who looks happy here, no smile just straight face. Served the drinks and we moved to our gates. Matcha latte is full of milk there's no taste of matcha and the coffee I heard from my friend was tasting little sour. I have my doubts on there hygiene. I will never go to the Rituals, this is done for me."

"We used to love Ritual Coffee, but unfortunately, this location seems to have gone downhill. The space feels run down, with things not working and cleanliness being a noticeable issue. We saw workers handling cash and then giving out food without washing their hands—definitely concerning. On top of that, the prices don’t match the quality anymore. A small latte cost $7 and arrived half empty, filled mostly with foam. It’s frustrating to feel like the attention to detail and care that Ritual was once known for is missing. It seems like a stronger team or better management could address these issues, as they’re all fixable. We hope things improve because we used to truly enjoy coming here."

"Pretty busy & popular coffee spot - they have a kiosk to order & pickup rather than wait in the line. Not sure why people wouldn’t utilize this because I got my coffee quicker than those who stood there. Not much of a seating area. Coffee was decent, ham&cheese croissant was ok. Expensive but you’ll run into that anywhere in the airport."

"Simple cold brew standard quality- the grumpiest service ever. I don’t need to be pampered but geez I’m paying almost $8 for a coffee everyone seems mad. Good looking pastry & Sandwich assortment. I appreciate the compostable cup/ straw"