"This is the first time I am reviewing a restaurant. I had an EXTREMELY TERRIBLE experience at VIP Coffee and Cake Shop. The customer service was terrible from start to finish, and on top of that, we were pressured to tip more despite the horrible food and service, which felt very inappropriate. The cleanliness of this place was shocking. The shop itself was filthy—there appeared to be mold on the walls, the bathrooms were covered in urine, and there was even debris floating in the water. To make matters worse, we were initially given plates that clearly had leftovers from the previous customer. When we asked for clean replacements, we were handed two more plates that were also used, with visible stains. The utensils were no better, covered in smudges and fingerprints. On top of all of this, we witnessed a man being mocked and discriminated against for not speaking Chinese. The workers clearly understood English but chose to do nothing about the situation, which was upsetting and unacceptable. Between the unsanitary conditions, poor service, forced tipping, and lack of basic respect for customers, I would strongly advise others to avoid this place."

"A classic no-frills Hong Kong tea house. We grabbed some pastries and enjoyed HK milk tea alongside perfectly flaky egg tarts and rich BBQ pork buns. The portions are generous - you definitely get your money's worth! The aunties working the counter were friendly and helpful. Good to know they take credit cards too, which isn't always the case at these traditional spots.​​​​​​​​​​​​​​​​"

"Been a customer since I was a youngin and I could still remember the delicious first bite. They’re known for their baked dishes such as the infamous baked pork chop rice, which is mainly the reason I come here for. Service is great and the food is also great, they open early and serve up breakfast meal sets which are also a great choice. I definitely recommend this spot for anyone interested in Hong Kong style dishes. Definitely will be back!"

"Even though I tasted most of the breakfast sets in Chinatown, I only recently discovered the breakfast at VIP, which is a steal! I enjoyed their chicken omelette, which is healthy and not too oily (the fries are oily) but the warm butter bun and HK milk tea are nice. The service is also friendly. There are lots of spaces even though the decor is a bit old. They offer a lot for the money!"

"Great milk tea :) reminds me of HK The baked pork over rice was flavorful but the pork was a bit dry. Only there pieces of pork. Egg tart was good. I think if they were freshly made, it would've been better. They did heat it up for us though. That was nice."