"I ordered a classic milk tea and was honestly a bit disappointed. The most noticeable issue was the lack of tea aroma. The milk tea tasted overly sweet with a somewhat artificial flavor, and the grass jelly add-on had a similar chemical-like taste, which was not what I expected. The store layout and ordering flow were also not very efficient, resulting in a long wait. Given the relatively high price, the overall value did not quite meet expectations. Even sharing one drink among our family of four, we were unable to finish it. I personally found it difficult to understand why the line was so long."

"Super cute place great Thai tea staff is nice the person taking my order complimented me and I stumbled up on my words it was so awkward and I felt so bad dude if your seeing this I ❤️ arcane to I stumble my word because of how much I love it💔"

"I went to Boba Guys at Santana Row and decided to do one here at Bishop Ranch. I really like the ambiance here with all of the decorations they displayed here with a mini shop. It really fits to today’s modernity. The menu displays calories including the toppings, which is good for calorie tracking. I also like the animal that’s being displayed on the boba cups. The boba doesn’t really taste too sweet. You either can get the drink warm or iced with other toppings you wanna include. That being said, it’s a good place to stop by if you want boba in this shopping center."

"Great Boba place in San Ramon. Having been to the same chain in New York, wanted to drop by and check this out. Easy parking and walk in. The lines at Boba Guys is really long. Took close to an hour to get our drinks. Are they worth? Absolutely, great taste and special varieties that you usually don't find else where."

"This place is over hyped and overpriced. Went here in December of 2021 and again today on 1/29/2022. My husband's coworker suggested this place to him, despite the fact that we all live in Vegas. The first time I went was at night and right after we showed up, a line formed behind us out the door! I ordered a hot rose tea with no sugar and it was over brewed. I wasn't a fan so I kept stealing sips of my husband's drink (forgot what it was.) This time when we flew back to the Bay, my husband was adamant that we come back to Boba Guys. We ordered 2 large oolong milk teas, no sweetener and almond jelly (+$0.65) which came out to a little less than $14. The teas tasted like they were brewed for 15 seconds. If you want a $7 watered down milk with tasteless almond jelly, I guess order this. My husband admitted that he didn't know why he thought it was so good the last time but not this time, especially when it's more expensive than other boba places."