"Love this store… Matcha soft serve is a must when we are at the mall. So delicious and so good. The service too was good. The only thing I noticed: their soft serve was more up at the top, u know, it's bigger in portion before, now it's lesser, but I still come back hoping they bring the same volume of ice-cream as before. They have a promo for today, only $4 soft serve if you take a picture from their calendar in the middle of the mall. Same as in the picture… this is cool."

"Came here to try out their parfait since we have been looking for ones similar to ones we had in Kyoto and hadn't had much luck in finding good ones. This one is definitely a journey since it's in the mall and the parking here is such a cluster having to navigate into the mall parking itself and then fighting people for parking spots. Once you get here, it took us some time to find it since it was showing as being on the first floor but it's located on the second floor near Nordstroms. It's a stand so no real seating around, which also makes it a challenge. They have a rope up to guide people where to stand and it went relatively quick, about 10 min wait for 8 people ahead of us and then another 5-10 mins for the food to come out. Ordered the strawberry sundae and the Maiko special parfait. The sundae was alright, a bit sweet for our tastes but fits more the American pallet well. It sorta reminds me of the McD sundaes. For the Maiko parfait, you get a choice of Vanilla, Matcha, Vanilla/Matcha swirl, black sesame, kinako, and then a mix of the two. It was too bad that you couldn't mix black sesame with matcha or some other combination but I get that is just how the machines are setup. The parfait has a lot of ingredients and gives some nice textures and while it was pretty good, it still doesn't live up to what we had in Japan but I guess it will have to do until we can make it back!"

"One of the best matcha places in the Bay Area. I love their softies and matcha drinks. Their softies ante soothing, creamy and not too sweet. I got the matcha float and my friend got matcha vanilla softie. Both were amazing. If you haven’t tried matcha and want to try, I’d suggest this place."

"⭐⭐⭐⭐ = Solid (1=Avoid, 3=Standard, 5=Can't Miss). Lots of matcha flavor. This location is inside the mall on the second floor. If you can grab a drink during meal times that's typically better than waiting for the rush after everyone is finished and having to wait in line. I personally like the matcha floats because the soft serve makes it so much more refreshing and brings on more matcha flavor. Is it the best quality matcha? Not sure about that, but it is one of the most accessible and will be liked by most everyone!"

"4/5 for matcha boba sundae, highly recommend. 1/5 for the strawberry matcha latte. Absolutely horrible. Matcha poured from a premade pitcher and it tasted like strawberry milk. Don't get any matcha drinks it is not worth it even though the price is lower than most matcha spots."