"I usually love coming here to study because the atmosphere is calm and the service is always great. however, i went in today to study with my friend and it was going great until about 30 minutes before closing. The two girls in the front began cleaning up and stacking chairs and tables around us, making it far noticeable that they wanted to us go already. keep in mind, this place closes at 10, it hadn’t even hit 9:35 yet. this isnt our first time here so we are very aware of the time this place closes and always leave 5 to 10 minutes before closing. Once they finished stacking the chairs all up near us, the girl with the low loose curled ponytail, wearing a light blue defined jacket/sweater began standing where customers order and looking straight at us, tapping her fingers continuously on the counter. this made us so uncomfortable and was extremely rude. From the many times i have came here, i have never once experienced this from any of the staff. The two girls then began making faces to each other, again making it clear that they wanted us to go not even 15 minutes before closing. Customers then came in about 10 minutes before they closed and asked if they are still open. Instead of answering yes or no, the lady wearing a black urban location t shirt never answered with a clear response and said “like 10 minutes” making it clear that they were trying to dismiss them. the customers didnt understand and had to ask more than once to the point where they were just going to leave. My friend and I had to intervene and tell them that they werent closed yet. Normally, we would never do such a thing but because we felt extremely disrespected, we didnt want to sit in silence and let it happen to someone else. Again, i have never had an issue with this place, but these two girls in the front need to do better with their service and attitude. I work in food service, and they made it extremely obvious that they were trying to close early to leave early which im not sure they are even allowed to do."

"I went yesterday and got a pork bento box which was bomb and the cashier was nice and helpful with me when choosing my topings .Sadly she wasn't there today but I got a chocolate drink which was also bomb I would recommend for anyone who's hungry or wants a treat or a drink"

"The drinks and food are delicious but they dont serve the food as advertised it advertises eggs which the never put with your order on three diffrent occasions they never put the boiled eggs kinda strange and the gave me a box with a small pinch of lettuce for my salad kinda disappointing"

"I have ordered from Urban Location several times. My friend and I were craving a late night sweet treat. I enjoy the boba drinks they serve. They have very creative flavors. Give them a try."

"Amazing boba! They have buy 1 get 1 free for the bento boxes and they’re really good. They take their time cooking the food. Super tasty. Fries don’t taste to greasy."