"Cute place, cozy atmosphere,great flavor. Short hours so check before you go. Expect a wait for your order."

"We hired their food truck for a company party. Estimated 70 people. They sent the details, which included 2 hours service time and $8 per ice cream/churro cup. I asked if we went over 70 churro cups if they would bring extra of whatever we needed and pay the balance for them at the end. They answered yes. They were contracted to serve from 7:00pm to 9:00pm. They showed up at 7:10 and needed time to set up. They opened the window at 7:22 and I asked if they were ready, which they answered, "No, I need more time and can I get some tacos, I haven't ate dinner." So I said sure and led her to the taco truck we had for the event. They asked if they could trade tacos for a churro and she ignored them and ordered 5 tacos. (I later told them to go get a churro cup on our tab.) She started serving about 7:30pm. At 8:15 my husband ordered a churro cup and she told him, "I am done." I went out to ask her what happened. Her window was shut and she was packing up. She said I passed out 70 churros and I am done. I asked if she had also passed out 70 ice cream cups and she said no.I proceeded to tell her that she is not fulfilling her contract and I had specifically asked if there was more than 70 would she continue to serve. She also hadn't even been there an hour yet! I was so confused and asked if something happened and she said no. When I explained everything and showed her the texts reminding her of our conversation and the contract and she said, "I know, I was the one you were texting." Then she started apologizing and said she will stay. At that point I was so confused and the whole thing was weird, so I just said you can stayed packed up and go. My husband had to back up her trailer for her and she left. I was still charged the whole amount. Beware if you are planning an event with them. I would get everything in writing and have them sign it before paying anything or just find somewhere else."

"Customer service was amazing for me and my friends who were skating and stopped by. The churros were amazing, and their ice coffee was also very great. when one of my friends ordered his coffee a bit too bitter, the employee at the counter was happy to fix the order and was very friendly. accommodating free water, and even some free churros. The ambience of the spot is very great as well, with many seats to sit at, along with a nice relaxing interior. -kid with the cookies bag."

"Cute little place in downtown Visalia, service was great and my horchata iced coffee was delicious!"

"We recently visited Que Concha, and I must say, the service was exceptional! The person in charge that day went above and beyond to make our experience wonderful. Their kindness and attentiveness really made our visit special. The desserts and coffee were delicious, but it was the warm and welcoming service that left a lasting impression. Highly recommend!"