"My boyfriend and I are big nitro cold brew lovers. Since discovering novo, we go out of our way to make it to this location specifically because of the quality of nitro but also for the wonderful service. You always see the same three or four individuals there all working just as hard and with care and warmth. You don’t see that customer service anymore. Highly recommend anything from their pastry section with the ham and cheese croissant being the real winner in the case. Whatever novo is doing, they are doing it right. Definitely stop if you’re in the neighborhood and want a quality cup of coffee ! Thanks novo and staff!"

"Looking for a perfect spot to unwind? This is it! You can comfortably people-watch and savor a truly great coffee, boasting a rich, freshly ground flavor. With friendly staff and a very inviting ambiance, it's an ideal escape."

"Now on days is rare to have friendly, kind and helpful customers service and this place have it."

"I love they homemade syrups! Vanilla latte is my go-to at Novo. This location had some friendly, fast service. The raspberry cream cheese pasty was delish."

"It’s a nice coffee shop in Capitol Hill right by a bus stop. Just decided to get a good pastry here. It was great. The atmosphere was nice, convenient location, and great pastries! The chocolate croissant I got was nice and warm. Would come back to this coffee shop in Capital Hill. But sheesh, they are expensive."