"Been coming here for years, since they had the old Berlin location. Phenomenal coffee and really good pastries. The bagels are really good as well. I did prefer the old location because it felt more warm where this one feels more like every other coffee shop now. The pastries are also all the way to the right behind the glass so it’s easy to forget they have them when you’re ordering. But as a whole, great coffee, food, and service."

"Honestly just had such a disappointing experience. My partner and I came here for the first time, exited to see so many options, and ordered a double toasted bagel with cream cheese, a Caprese toast, and a bagel not toasted just in a bag. My partner got his bagel pretty quickly and it was fine just not as toasted as he asked for. After that, I started to open my juice and saw it had expired 10 days prior. I went to the counter and asked for a new one and the woman didn’t apologize, rolled her eyes, and said yes. My Caprese toast came out over 10 minutes later and didn’t even have basil on it which is one of the main parts. It was overtoasted bread with tomato, mozzarella, and a balsamic drizzle. We were in there for 27 minutes and most of it was waiting for an improperly made toast. It was not busy in there and I saw at least 4 staff, 2 were in the kitchen. I ended up asking for a box and leaving because that was just so frustrating."

"Cute place. We had the cold brew which was just okay, standard coffee. However, the lemon curd tart was great! We would come back to try their other baked goods. It was very fresh and not too sweet. Ambience is cozy and staff were very polite and professional. Next time we will have to stay longer to get a better feel. There wasn't a ton of parking in front but not many people were there."

"Overall this place is very good. Place is super nice inside and the food and drinks are high quality. I just felt compelled to write a review because the staff have a hard time getting orders right. The first time I came to busy bean I asked if they had skim milk, to which the cashier replied they did so I ordered a skim milk latte. After I ordered I saw her start to make my drink with whole milk. I stopped her and she said “yeah we have 3%”. If you don’t have skim milk just say that! Whole and skim are very different and some of us can’t have it. I appreciated that they remade my drink with oat milk. Came back 2 weeks later to give the place another try. My gf doesn’t eat meat so she ordered a western sandwich without ham. They still put the ham. Then she went to get it fixed and they forgot the egg. Very frustrating experience, but they gave her a free cookie which was very nice of them. Ultimately, we will definitely be back for the great food, drinks, and atmosphere, but hope that they can improve communicating orders."

"Wifey grabbed us coffee from here yesterday. I had a regular coffee that was satisfactory, while she had a Maple Vanilla Breve that was good. Perhaps next time I will expand my horizons and get a little more creative/adventurous when making my selection... The staff was friendly, and the place was nice. Update: I went here again and as previously stated, I did get a little more adventurous and ordered a couple of Salted Caramel flavored coffees. Mine was black and I got cream in the wife's coffee. Both were very good, and we were happy with the purchase. Again, the staff was friendly & courteous. They have lots of choices for items to eat; Cheesecake, Macaroons, Kind Bars, Honey Cake (whatever that is - Looks like it may be worth a try), Nature Valley granola bars, and more... Overall, this place is nice, but does get a little busy, which isn't an issue since they are well staffed with a staff that works hard to keep the foot traffic flowing nicely..."