"I’ve been to this location a few times and the staff is VERY unprofessional but friendly, but it makes because when I was there I witnessed Mr Puiia yelling at his employees because they mixed the new and old butter or something to that effect. I felt really bad because she was embarrassed. I think it should’ve been handled more professionally. Also I usually come in around 2pm and the bagels are hard smh. Fancy bagels in Southington is WAY better and consistent."

"Go inside and meet the staff. The look and feel of the drive-through mistakenly gives you an older outdated feel, but the inside makes up for it. The service, food, and seating are good. Cleanliness is good. Self-service juice machines might need replacing. It doesn't look clean, but everything else in this place including the merchandise, cups, gift bags, etc. Is great. This place would have been 5 stars had it not been for the self-service juice area."

"People should know by now that I love bagels they have onion bagel that's filled with onions and cheese on top the jalapeno bagel I have not tasted it yet because I arrived at 3:00 and they're closing at 3:00 they have stacks cookies papers are glad the menu have everything nice clean atmosphere clean bathroom that I have pictures."

"Not good coffee - tastes burnt. The avocado in my warm wrap was almost frozen. The tortilla tasted like cardboard. BEC was okay but wouldn't recommend in general."

"First time eating here. I'm happy, my mouth is happy and so is my stomach. The food here is fresh tasting , the bagels are delicious and the portions are perfect. Totally satisfied and Overall a 10/10 will come back again ;D"