"Ordered their egg salad, to get a fried egg. When we asked for egg salad, they didn’t know what it was. They also did not know what a scooped out bagel was. Subpar. OK effort."

"Frapuccino is AMAZING, I got Mocha Frappe with Nutella. Bagels were perfect toasty and flavors were good too especially with chipotle sauce!"

"Great Spot to Recharge! Stopped by Bagel Factory's,Coffee & Deli and it was awesome! Great coffee, tasty cake and friendly staff. Recommended!"

"My “toasted” bagel was cold and dry although I specifically requested extra butter. My “light and sweet” iced coffee was bitter. I had to revamp it. Sweet lady just disappointing to spend so much money for nothing…"

"This place is Amazing I can get food at the mall and coffee and it’s just the best it’s marvelous I can’t describe it it’s also in a very good area downstairs in the mall Especially in Wolcott it’s the best bagels they are the best of the best in this town same with the bagel factory coffee and deli they are the best mall bagels"