"Great service, but the eats are quite a let down. The almond croissant and margherita flatbread tasted stale and a little tough. The options are pretty limited. Some cookie options, a few different croissants, coffee cake, and two flatbreads. Considering this is a bakery and not a cafe that also happens to served baked goods, I expected more options and better quality. Out of all the items, only two were savory. The rest was sweet. The coffee was fine though. I went on a Saturday afternoon, so maybe they had more baked goods to choose from earlier in the day. The service was great, though! Very friendly. If your visiting the area and want a snack, you might be disappointed here."

"The sourdough bread is the highlight here and worth the trip alone. Breakfast sandwiches are solid and the coffee is above average. Popular items sell out early so arriving before 10am is a good idea. Day-old bread discounts are available if you ask. The morning rush can feel hectic and portions run a bit small for the price."

"I absolutely love Hartford Baking Company. While everything here is high quality, I have to give a special shout-out to the cranberry orange scones, they are honestly the best I've ever had! Perfect texture and flavor. They pair perfectly with their hot drinks, which are always delicious. If you're looking for a cozy spot for a treat in the morning, this is the place in West Hartford for sure."

"As someone who is not from West Hartford, HBC will definitely be on my recommendation list. The staff is so friendly, especially Tom who sent me and my family off with a sourdough loaf after my first visit (which I tried and was amazing) and a box of pastries the next day after having breakfast there. The food was great and the pastries were amazing!! 10/10"

"Very solid bakery and breakfast spot! I got a latte and the E-BAT sandwich, both of which are really tasty. Only complaint is that it's a bit expensive, but that is hardly the fault of anyone in the building. I've also gotten the Miche loaf in the last and it was very good! I will definitely return here for a local spot with very solid goods and friendly & welcoming employees!"