"I’m very angry…my husband ate from here this morning. He ordered the French toast and sausage and he has been sick all day. I believe he may have food poisoning, I have never seen him this sick before…."

"I got the cafe con panna and my friend got a 20 oz soda. Husband and wife operations I think. Reasonable prices."

"The best dining experience on the Hill! I love getting a Tomato Mozza panini and an iced banana latte. So good!!!"

"Enjoyed the food and friendliness of staff as we have met for our group's study on Tuesdays. No pics allowed inside the shop."

"While working I decided to stop at Cups for a sandwich. This was my first time ordering from the sandwich shop. After the older Asian man took my order I stepped aside to wait with everyone else for my order. As I stood I noticed ticket numbers being called. I walked over to the counter and the young man cooking in the back noticed me and I said politely “I didn’t receive a ticket.” The older man yelled “No ticket, no food. Read the instructions.” I was completely shocked by the response since I was a new customer. I don’t know where people yell at customers, but that seems to be Cups. Disrespect is not worth a sandwich."