"The first day with group of 8 friends went spend $400 the food and the service was good. Next morning went for chicken and waffle they said not available only tender, then ordered coffee, Tea and juice 25 minutes wait called the server by name FE she said oh ok a little busy then we told her because we didn't ordered the food that's why?she said no after 40 minutes she brought with a paper cup we were Shocked 😲 and we asked her that's the case we should pick it up and told her we don't ordered Togo she said because this holds more than the cup we don't care about the ounce and asked to call the mangers he came the same answer. We really feel like they Insulting and disrespect very disappointed 😥"

"We celebrated our daughter’s 22nd birthday at The Sugar Factory, and it was truly unforgettable! From the moment we walked in, the energy was electric – fun, vibrant, and full of life! The staff made us feel so welcomed, and they were incredibly attentive and friendly throughout the entire experience. The food? Delicious! Every bite was packed with flavor, and the portions were generous. And of course, the signature drinks and sweet treats were showstoppers – colorful, creative, and oh-so-fun! What really stood out was the atmosphere – it was the perfect mix of exciting and family-friendly. The music was great, and when the staff came out singing and hyping up the birthday celebration, it brought so many smiles and made the day feel even more special. If you’re looking for a spot to celebrate a birthday or just enjoy a good time with your family, the Sugar Factory is a must! We made memories that will last a lifetime and can’t wait to go back."

"This was the only place that was open on a Tuesday inside the hotel. We got there around 7:30ish it was not busy at all we got seated right away. The place was clean, the staff were pleasant and attentive. The drinks were flavorful but a bit light on alcohol ( u can always ask them to make it stronger) the food was fresh. Salad was crunchy and just enough dressing not too much. The string beans were cooked perfectly not mushy crunchy and with enough spices. I definitely recommend this place. We had an amazing experience in less than 24 hours that we were there."

"Went here with my parents while on vacation. Really cool place, very flashy and loud, especially when someone is there for their birthday. It's definitely not my cup of tea when it comes to restaurants, but like I said, I was on vacation with family. They have a very limited menu. At least, that's what I thought when it came to "regular food" anyway. Now, their dessert menu, well, that's another story. If that's what you're looking for, this is your place. However, it is kinda pricey, and the dessert portions are huge, so you better bring a friend to share because no matter how big you think your sweet tooth is, these desserts are bigger. The food that we did order was good, and the service was even better. They really took care of us, and we're very friendly and upbeat. Last but not least, there is a store beside the restaurant as well where you can satisfy all of your candy, cookie, and ice cream needs if eating at the actual restaurant is not for you. Oh, and don't forget the attached bar that is not only in the restaurant itself but raps around and faces the casino, too. Make sure to visit if you go to the casino or the hotel. I'm glad I did, but for me , once would have been enough."

"I’ve been wanting to go to the Sugar Factory for years now and finally this year made it. Got taken out here for my birthday and let me tell you it’s worth every penny. The staff were so friendly and kind and their service was incredible. I got the Flammin Hot Cheetos Burger medium well and fries (mouth watering and cooked perfectly). My partner got the breakfast burger (he loved it !! - again cooked perfectly). We got the Mai tai goblet To share even that was amazing. I even got to take home some leftover to have that amazing food again. Def will be going back soon. Even though they are located in Dover service and quality were top level. Def should try it out here and have a taste of the incredible food !!"