"lovely, picturesque, and cozy place. The pastries look amazing and the coffee is great. It’s a nice spot to spend some time with friends. I went very early, and everything was excellent"

"Very disappointed. The service was unfriendly and unhelpful from the start. I paid for a full-size hot coffee, yet the cup wasn’t even half full and it was served lukewarm instead of hot. That alone felt like a rip-off. I also ordered a slice of cake for $8. While the size itself wasn’t the issue, the quality was. The cake was frozen and had to be reheated in a high-powered oven, which clearly shows it wasn’t fresh. Paying $8 for a frozen slice of cake that looks like it came straight from Restaurant Depot was extremely disappointing. Overall, the experience did not match the prices being charged, and I won’t be returning."

"I stopped by Downtown Espresso with my mom for a quick coffee. She asked about juice options, which was just a question — not an expectation — and the fact that they didn’t have juice was not an issue at all. The issue was the service. The shop was very quiet, and the only employee working didn’t greet us or acknowledge us when we came in. When we asked questions, there was little effort to explain the menu or help us decide, so we were left figuring things out on our own. We ended up ordering just one cortado. The drink itself wasn’t the problem — the lack of friendliness and basic customer service was. Our order wasn’t brought to the table, and when we were done, even simple courtesy was missing. Customer service is crucial, especially in a small coffee shop. I would strongly recommend that the owners address this employee’s attitude or consider making a change to prevent this experience from happening to other customers. Unfortunately, I won’t be returning."

"Everything was very delicious, a place I would definitely come back to. The place is warm and peaceful, and the service is very kind. Even though she seemed a bit sick, she gave me many options for breakfast since it was my first time there, and I really appreciate that"

"Visited for the first time, absolutely loved it! 😍 This cute cafe offers inside and outside sitting, both are perfect places to enjoy your food/drinks. I got the chai frappe, it was 10 out of 10. My friend got an iced matcha latte, she also really enjoyed it! The muffin and the croissant were also really good. If you eat in they bring your food/drink to your table! The price range is good, nothing too expensive. Definitely will be going back!! 💓☕️"