"I stopped by the Ortega Store earlier today curious as to what the Big hype was all about from TikTok!! And I must say everything about this establishment impressed me , from walking in the Staff gave a warm welcoming in. I did asked the staff was okay to take pictures and their reply was sure we welcome you to do so!! The store was clean, the was just right not loud, plenty of displays about their food, drinks, and souvenirs! The kiosks was very easy to get through, and if there’s something that you needed assistance with the two young ladies made their presence known for support. Ohhh and the wait was faster than a so called fast food joint! The prices were very reasonable, I purchased 2- Jalapeño sandwiches and 3- Specialty drinks for $40.00. And I must say they were very delicious per and Sister would agree. And I do plan to return! Great invention! Candy Cloud was a 10/10!!"

"Absolutely! Here’s an expanded version of your review: --- I recently visited this wonderful establishment in Jacksonville, and it truly exceeded my expectations. From the moment we walked in, we were greeted with a warm and friendly atmosphere that made us feel right at home. The owner, Chris, was especially welcoming and took the time to engage with us, which added a personal touch to our experience. The drink menu offered a fantastic variety, and my mom and kids were particularly impressed with the selection. Each drink was not only delicious but also beautifully crafted, showcasing a blend of flavors that catered to every palate. It was a delight to see my kids enjoy their drinks just as much as the adults! Overall, this place is a fantastic addition to Jacksonville. I highly recommend it to anyone looking for great drinks, excellent service, and a welcoming atmosphere. We’re already looking forward to our visit."

"This place is great! The cans are so so cute & the interior of the shop is small but very nice. Ordering is done on kiosks and the line has generally been pretty long both times I’ve been but it moves quickly. The ice cream was surprisingly good but my favorite so far has been the strawberry matcha. I’m so excited to have something like this so close! Can’t wait to try more on the menu"

"The interior is small, no acknowledgement from staff they were all in the back. There are 2 kiosks and big TVs on the wall displaying the menu. The menu itself has a couple of unique options, you could diy/customize nearly anything. The prices vary, pay attention there. I thought it was odd they charge for less ice. The music was blasting upon my visit. They offer bags but no drink carrier. P.S the bottles are a flimsy plastic Lastly, you can not enroll in the rewards program in store you have to independently download the app, putting in your number before or during checkout leads nowhere"

"this place is amazing! the people who work there are so friendly and personable. the drink was everything, and you can’t beat the price ($17 after the bday discount) for a regular drink, a bacon and egg grilled cheese (which is huge btw), and two full cans of garlic parmesan and cinnamon sugar pretzel bites. i was not expecting the servings to be so huge and im very happy about that! i’ll be telling everyone about this place."