
What People Are Saying
from Google & Yelp"Only open until 11am. Super disappointing selection and quality of food for being at such a nice resort. The ladies working there were great though."
"Hello all! So inside the beautiful Gaylord Palms Resort you have this one coffee shop (Starbucks-based) with a very clean and sleek look. There is a limited menu here based on a typical Starbucks but they definitely have the basics. The service is great and the product is good. Caramel Macchiato is good iced or hot but the prices are a hit inflated as to be expected. Either way, great option if you're on the premises."
"Starbucksish grindhouse with resort prices and limited drink availability. Lacking some of the Starbucks flavors and favorites but making up for it with a selection of marketplace items not found in most stores. The seating area also has a microwave to reheat that pizza you bought the night before since you had to sell a kidney to afford the room rates and were left light in the wallet after all was said and done. The staff can be hit or miss. Some are on it and offer a greeting when you come in, take your order when you are ready, then make your drink the way you requested. Others will ignore you, take your order when they feel like it and then proceed to mess up your order."
"Slow service with people allowed to cut in front of you with nothing said. Then they sold me an item they did not have and then gave me an alternative without any choice offered. I should have been offered a refund. Alternative food was inedible."
"Coffee and food was good. We waited probably 20 minutes in line to order and the cashiers were all grumpy and rude and acted like they didn’t want to be there. After we ordered, we waited another 20 minutes for our drinks and sandwiches. For a place in the middle of Gaylord Palms ( and inside a Christmas town) it sure lacked the Christmas spirit! Just lacked organization and structure. Please do better!"
"My husband and I stopped by The Cocoa Bean coffee shop several times over the weekend. They serve Starbucks and were conveniently located near the elevator..."