"My coffee came with an extra surprise! See photos below. A large metal and rubber piece of equipment was left In my iced coffee from this location. As of nearly a week later they have yet to reach out after I contacted them about this. Had I consumed this, it would have been much worse. Very disappointed in the negligence here. As other reviews had mentioned the server was overwhelmed as she was the only one there. I really liked this place the first time I went, and coffee was great, but the management is just leading to failure imo"

"This coffee shop is beautiful and clean the staff is nice. Highly recommend them we just got coffee from them and it is delicious!"

"A cute and chill place to chat and catch up. Everyone is super nice, and Robin gave especially great service. I’m not a coffee fan, so I was really happy to see they have other great options. The smoothies and hot chocolates are amazing."

"I was expecting this coffee shop to be like the other Juan Valdez, but to my surprise I left disappointed and will not be returning. With Starbucks across the street, this place won’t last. The bathroom didn’t have toilet paper and the soap dispenser was empty and dripping on the wall. There’s no paper towels, only a hand dryer that is overlapping the sink. Glad I didn’t order food after reading all these reviews."

"Such a great spot! I stopped by last week and had an awesome experience. They’ve got the best Colombian coffee—seriously, trust me, I’m addicted to good coffee, and this place nails it every time. The store’s super modern and clean. Even the bathroom was spotless (big plus, right?). The customer service was quick and super friendly. There were two people ahead of me, but I barely waited 5 minutes. Oh, and the ham and cheese croissant? You’ve got to try it. It’s hands down one of the best I’ve had. Overall, just a great vibe and a solid experience. Definitely recommending this place to anyone who loves good coffee and tasty bites. If you are in the area, take 10 minutes and visit Juan Valdez!"