"It’s honestly disappointing to see that it takes 20 minutes to serve four coffees. The staff clearly looks unmotivated and unwilling to work, and for a brand of this level, it’s really unpleasant to witness. I live in Europe, where the service is professional and efficient this experience was far below what one would expect from Ladurée."

"While the store is undoubtedly beautiful and thoughtfully designed, my experiences here over the years have consistently fallen short in terms of customer service. I visit this location a few times a year, and not once have I encountered an attendant who was genuinely welcoming or engaging. Today’s visit, unfortunately, was no exception—there is a noticeable lack of charm and warmth from the staff. Additionally, my go-to 12-count macaron box was not consistent with the quality and presentation of the other box options, as it appeared to be a substitute. Because of this, I opted for the smaller 8-count box, as the style of the 12-count offering did not meet the standard I’ve come to expect. I also noticed a surcharge for the use of a credit card today. One should be warned beforehand."

"Very quiet, lovely aura it's small and neat. Feels like something out of a children's story book brought to life. Lots of options, it was my first experience with macaroons so I tried three different ones. Vanilla, salted Carmel, and peanut butter. The only one I didn't care for was the peanut butter. These delicious little devils are 3.50 per 🍪 cookie. Why they are expensive they are pretty darn good. It is wheelchair accessible and family friendly. I do recommend stopping in."

"The store itself is absolutely beautiful, and the products are genuinely high quality. Everything is thoughtfully curated and visually stunning. Unfortunately, the experience is really let down by the customer service. On my visit, the staff was inattentive and came across as rude rather than welcoming. I felt more like an inconvenience than a customer, which made the experience uncomfortable and disappointing"

"The lobster salad at Ladurée is a refined and flavorful dish, perfect for a light yet indulgent meal. The lobster is fresh and tender, paired with crisp greens and a delicate dressing that lets the seafood shine. Beautifully plated and served in a charming, elegant setting, it’s a lovely choice whether you’re treating yourself or enjoying a relaxed lunch with a touch of luxury."