"Located inside the Rosen Centre, this is a basic cafe for your coffee needs. They serve Starbucks drinks and have a small menu of what you can get at an actually Starbucks storefront. The caramel macchiato I got was decent, the staff was less than enthusiastic but I just wanted a coffee to start my morning before a long day of conferences. The line definitely goes slow when more people are there but fortunately it wasn’t busy when I stopped by."

"I ordered a venti Americano but was given a grande instead. When asked why, I was told I was only charged for a grande. I confirmed on my receipt that I was indeed only charged for a grande, but I had specifically ordered a venti and don’t understand why they’d make a smaller size than what I requested. The drink tasted great, but it wasn’t exactly what I wanted."

"Staff works at turtle speed…no desire to succeed at all, all while line ups pile up. They are definitely not designed to handle the conference crowd."

"Need to update their hours! 9:40am on Monday and they're closed! Entire hotel dead."

"My cup was only half full—definitely not what I expected. Pretty disappointed with the experience."