"I ordered a coffee and asked for soy milk and white mocha. Paid for it and watched my coffee be made 3 times (keep in mind, I was the only waiting and there was no one else in line). First time, water was being added to my cup. Second time, she put half and half and not the soy milk. I politely asked her if it was made with soy milk, and she said she forgot. Went back and made it again. This time, I can audibly hear that the tub of syrup she was using was pumping out air and not white mocha. I let it go because maybe there was some flavor in it. I am drinking it now, and I do not taste a single hint of white mocha. I like the location in Boyd better. They're friendlier and actually know how to make coffee."

"Not a great location. They've gotten the order wrong on multiple occasions when it was not busy. They used the wrong milk both times. As a matter of health and safety, this is important. Accidentally using almond or 2% milk might seem like a simple mistake, but to those with allergies and dietary restrictions, such a mistake can be painful, uncomfortable, or life-threatening. Along with that, the new hours are a joke. Reduced from 1 AM to 10 PM is a significant decrease, and the lost resource is detrimental to all student."

"You should promote Ansley to team leader. Not only did she craft the perfect caffeinated beverage, she went above and beyond when she noticed my shoe was untied and dove over the counter to assist me so I wouldn't trip. Then, she walked me to my class and even took notes for me so I could enjoy the scrumptious coffee undistracted. How do you find these employees?? Not all heroes wear capes."

"Today I went and picked up three pastries, shortly after I asked one girl working there for a for. She shortly said “no, we dont” and promptly turned away and dismissed me quite rudely. I then went to the cashier, told her about her coworkers response and she explained that they do not actually have forks , which is fine. I asked the cashier for a spoon and she gave it to me but not without reminding me that they are not supposed to give utensils out to “people who don’t pay.” I was carrying my pastries in the bag that hey gave me inside of one of my other bags and said I did pay. I held up the bag to show her. She offered the emptiest “well, sorry” I have ever heard. The food is decent study food and hot drinks for the average college student but there need to be improvement. They need some more customer service training for sure and I’ll be avoiding this location."

"My favorite Jittery Joe's! There are always great tunes playing, and the service is quick and efficient, especially considering the sheer amount of people they have to serve. All of the drinks and snacks are great, especially the apple cider and chocolate muffin. I would definitely recommend if you need a bite or drink when studying."