"I’ve been a regular here for a while, but things have seriously gone downhill ever since they closed the other location. All the new faces behind the counter clearly have no idea how to handle a rush they are understaffed, move slowly, look confused, and the whole place feels chaotic during busy times. The new pastries are like stale Costco instead of fresh. On top of that, the espresso machine is dirty and seems half-broken. The drinks taste off, and it’s honestly kind of gross to watch them use it. Also, no recommendation menu anymore? It used to be easy to tell what you were ordering. The whole vibe has changed, and not for the better. Really disappointing to see how far this place has slipped. Taking my business to dancing goats now."

"Don’t bother. Croissant tasted like old fridge. Coffee… lame. Staff was kind-ish but not really attentive but also not… sanitary. Washing hands after surfing phone which we all know those are not sanitary… and coffee are not exactly clean. I’m throwing away my money sadly wishing I said never mind. GT should be encouraging better from their campus and people. Even areas to sit are unkempt. I’m disappointed."

"Great place for a pick-me-up! The cafe is always a nice quiet place to study, and the staff is always ready with a suggestion! The Summer Almond coffee was absolutely amazing, and I will be coming back!"

"Great service and the sandwich was good but the coffee was truly terrible. Im not sure what the issue was with that but nearly undrinkable."

"They seriously need to fire the current staff including the manager. She is the worst. Very rude, never smile, usually the order is wrong or takes too long. All staff move slow like hell"