"They change their hours CONSTANTLY. I have lived near this cafe for a while and every time I go by there are new hours posted on the door. Oftentimes the door is unlocked even though no one seems to be on staff. The pastries are also dry and unimpressive. Hate to leave a poor review - the employees are nice and interior has a cozy and relaxed atmosphere."

"I really love Illy coffee, which is why I was excited to try this location on the Beltline. Unfortunately, this café didn’t live up to my expectations. The space is a bit dark and the location feels hidden, definitely nothing like the Atlantic Station location. I ordered a chocolate croissant, and it tasted stale. I thought it was a one-time thing, so I went back a few weeks later, but the same thing happened again. This time I mentioned it to a staff, who apologized and gave me a fresher croissant. I truly appreciated it, but honestly, I shouldn’t have had to say anything in the first place. The croissants are a bit pricey, and I don’t expect one that’s a couple of days old for the price... It’s really disappointing because Illy is such a strong coffee brand, but this location is not representing it well at all. Being on the Beltline is a huge opportunity, but this café is easily overlooked. The views are non-existent, facing a parking lot and two tiny spots on the patio facing the Beltline... Also, please stop reheating food and even bakery items, your customers notice!! The Atlantic Station location is so great, and it’s frustrating to see a great brand like Illy miss the mark here, especially since not everyone is familiar with the brand in the US yet.."

"I came for the pastries, specifically the pistachio croissant, I’ve tried a couple drinks and the smoked salmon croissant, very mediocre"

"Would give zero stars if possible. Visited around 3:40pm on 10/18. I understand it was close to closing time but plenty of time to make a proper drink and provide food service. I was asked if I wanted my chocolate chip croissant warmed up just to have it served to me freezing cold. The sole employee let me know that he had already turned the oven off…..so that was it. I’m not understanding why he asked in the first place. He made my friends matcha so poorly that she just threw it away after a few sips. He wanted to make it very clear that he was closing soon. It just doesn’t excuse bad service. If you stop giving good service at 3:40pm then you should close at 3:40pm."

"I’m not sure if people are reviewing a different location or what. This place was a huge disappointment. We paid $30 for warmed up food and watered down drip and a Carmel cold brew that tasted like chocolate milk on ice. Our first mistake was thinking this place was local. Yea, not at all. In my opinion it was sub-par on coffee and below average on food. We actually didn’t finish what we ordered and went to a local coffee shop. Hope this helps others looking for a good coffee shop stay away."