"Dao Nga was Awesome — she brought me napkins when I was looking around & I asked where I could get lemon juice & catsup — she said she would get me some …she is attentive to everyone’s needs & always cleaning the area & tables …. I had never seen anyone do this at any airport eatery & it’s /she’s Wonderful 👏"

"Just had to throw update on here as usual customer service is on point. Just wanted to shout out Ms Sheila Large. Always efficient always greetds with a smile and a pleasant word keep up the good work It's appreciated The staff are always cheerful and welcoming. They go out of there way to make sure you get exactly what you want. They provide excellent customer service always!!! Brittany took care of me today. She does more than take an order. She provides Customer Service!!!! Plus the Bagels are awesome and that's coming from a native New Yorker.w I'll"

"You walk up expecting a simple caffeine fix, and instead, you get a woman in red with braces and a guy with dreads who treat you like an intruder. The fact that they’re pointing and making you feel bad while they’re supposed to be working is the height of laziness. It’s that exact "annoyed attitude" where they act like they’re doing you a massive favor by acknowledging your existence. While you're standing there waiting, they’re probably moving at a snail's pace, more interested in their own drama than actually handing you a cup of coffee. It’s embarrassing when you think about the service in Taipei or Tokyo, where people take actual pride in what they do. Here, you’ve got staff basically bullying the customers while the coffee is probably overpriced and mediocre anyway. It’s a total failure of management to let people act that way on the clock. If you’re still near the counter, you should honestly just walk away and let them keep their bitter vibes."

"Staff was so kind! My friend wanted to try the Dubai chocolate drink but she wasn’t sure if she’d like it. The staff made her a new drink upon her tasting it and not being a fan. The ladies were so sweet and even cracked a few jokes with us. Such a pleasant experience after coming from Starbucks where they were out of almost everything and the staff wasn’t the friendliest Overall friendly service, yummy drinks, and clean surroundings!"

"First time coming to the Cafe, the service was good and quick. I got a sweet Ice green tea but it was a little more water down than the actual tea which is why I gave it a 4 star. I will definitely come back because I want to try their food/ coffee and the service was good. Thank you"