"We’ve been to SunO several times and it was good, but this last time was horrible. We were there on Sunday (9/7) at 5:40pm. Only one family in the store, yet it took over 20 minutes for us to get our orders. We ordered one bubble tea and one small SunO. The bubble tea was good, but hardly any boba in it.. The SunO was literally melted all the way when we got it. Literally soup. The cherry in the SunO was also not pitted. I don’t know if the SunO was left sitting for those entire 20 mins or whatever. I was a SunO employee back in Duluth in the 2010s and this is completely unacceptable. Who serves a melted dessert?? I don’t know if we will be back."

"I got the boba and shaved ice here. Their menu is fairly spread out. The boba wasn't expensive upwards of $7+. I got the pink lady shaved dessert, and it was delicious, soft, and squishy. I loved the mochi bits. Great and cute decor, especially with a Mortal Kombat arcade game."

"Quiet atmosphere delicious Bingsoo. My new favorite Bingsoo spot, and it's dairy free, had a custom matcha bingsoo with redbeans, strawberries, and vanilla ice cream, super satisfying. The staff was friendly, helpful, and very accommodating, plus they know their stuff. You will get that animae ramen shop type vibe when you enter. Give them a try."

"I love this place, I first discovered it in 2011 in Duluth and have been in love with the dessert ever since. I moved away from Atlanta for many years and have never found a suno place that tastes as great. I’m back now and am so sad they closed the Duluth location 😭 I visited the Decatur location recently and was pleased to find the suno still tastes great and the guy working was so sweet to all the customers and greeted everyone who walked in. Prices are unbeatable 🔥⭐️ I also loved the decor and they had a nice free games selection. Decatur is super far from my home so I wish they would reopen the Duluth location or open one closer to Suwanee! But will always stop by when I’m near Decatur 😊"

"The desserts and teas are good, prices are high, but the service is very bad. Cleanliness is not maintained and the worker is very unhappy. Today the store should've been open according to its timings but was closed with no sign explaining why."