"Solid two stars. The regular matcha had heaps of sugar. The person at the till did not seem to know the definition of espresso which one should know if one works at a coffee shop. Was asked if I want it regular or large and iced or not… espresso?? Anyway I got it in the end after a bit of explaining but it was undrinkable. Quite possibly the worst coffee ive ever had. Do not shop here unless truly desperate"

"Avoid this place! Winona, the manager, was so unprofessional and rude. My wife needed to use the restroom, and she refused to give us the code. We specifically came to get a coffee and visit. There was a long line, Winona said we needed to make a purchase. When we said we were buying a coffee and we're happy to wait in line but needed the restroom, She refused to let us go. Worst customer service we have experienced on the island. We will not be returning and will find another coffee place."

"I had a poor experience at this location today 9/11 due to unprofessional behavior from employees named Kyra and another staff member not wearing a name tag. They appeared distracted and overly focused on each other instead of assisting customers. I had to wait for them to come out to get service (around 5 minutes). Additionally, I observed unprofessional conversations while they were working, which created an uncomfortable atmosphere, i believe this location would benefit from stronger customer service training and a reminder to staff about professionalism during shifts. Nothing wrong with the drinks, but my experience with staff ruined the experience."

"This is my favorite place to get coffee or ice blended, but lately the flavor has been inconsistent. Maybe it was because of the different workers every time I go in, or maybe the high turnover rate. I ordered a blueberry lemon scone, had it warmed up, but it was still cold while eating it. They had no problem reheating. The bathroom was dirty and smelled awful. I will still come to the same Ewa Beach location, but hopefully they address the problems."

"The only thing I don't like about this location is the parking situation. It's always crazy busy at this center and parking is limited. Other than that, this location is very spacious. Good area to study or have a meeting or even just lounge for a bit with your drink and snack. The employees are nice and efficient. The qualify of the items are great. I have no complaints."