"eBar – Nordstrom, at Ala Moana Center, Honolulu! Such a cozy and stylish spot inside Nordstrom! There’s seating both indoors and on the terrace. Great coffee, delicious sandwiches, avocado toast, and refreshing cocktails. Perfect place to relax after shopping at Ala Moana Center — friendly staff and great vibes!"

"Passed on the espresso because the beans and setup didn’t look very good, and got a green smoothie instead which was average at best. Lots of seating outside, not so much inside, & seems to be a caffeine pit stop for mothers w/ strollers. Lots of mixed reviews but what do you expect from a clothing brands attempt at a cafe…? Servers are good & do their best 👍🏼"

"I really wanted to like this place because their coffee is pretty good. The failure here was their food preparation because I got food poisoning, and particularly disheartening was the utter lack of empathy and emotional intelligence exhibited by their "Specialty Coffee Manager", Kendra Marquez. So on a recent visit to eBar at Nordstrom Ala Moana, I ordered their "chicken pasta alfredo" for $8.50. Notwithstanding the fact that it came in a tiny container similar in size to a side order of KFC small cole slaw, the food made me violently ill. Now I don't have a sensitive stomach. I think the last time I threw up something was a few *decades* ago. So there was definitely something wrong with the food at eBar. It was the ONLY thing I ate that day so my illness could not be attributed to anything else. When I initially reported it to someone there, by phone, a few days later, I asked to speak to manager so that similar incidents wouldn't affect other patrons. Kendra called me back and though she took the time to listen, she was far more intent on gathering the facts for her protocol and incident report, and to relay them to the kitchen, than to truly appreciate the sickening effect their product had on me. Some advice to this manager -- she may know "specialty coffee" but she needs some tips on handling customers because: 1. There was never an apology from her about what I experienced which was, quite frankly, a violent illness. There was zero empathy. Customer Service 101 should have taught her that as lesson #1. 2. There was never an initiative to offer, at minimum, a refund for the product that sickened me.  It was only offered when I asked. Why would it have been acceptable to her, for even a moment, to charge me for a product that made me sick? I hope she can deal better with future customers who report similar incidents like this. A simple, "I am so sorry that your experience with us was less than optimal as we strive to meet or exceed handling and sanitation standards.  Will you please allow me to refund you for the purchase of the product?" would have been appropriate. What would have been the icing on the cake was something beyond that like, "May I also offer you the chance to return for a free latte on us?" That would have all but assured my return. But for now, my experience at eBar at Nordstrom Ala Moana and with Ms. Marquez have left a horribly unsavory taste in my mouth (and in my stomach)!"

"Friendly & efficient customer service. Located inside Nordstrom they specialize artisan coffees. They got other refreshments as well like tropical teas & fruit smoothies. They got gelato as well. Ordered the tropical green tea cooler & t’was just okay. The affogato is pretty good. Perfect shot for those who want some extra energy to get by their day."

"I really liked the service I received from the girl handling the register so that's what the 2 stars are for. I ordered a large banana mocha with no whipped cream and upon receiving my drink, I come to find that it was not filled to the top. From my previous experience, the drink was always filled to the top even if I did not add on whipped cream. I was confused as to why my drink, that costed $8.50, was not filled to the top. I would have questioned it but I did not want to feel like a burden to the barista so here I am writing a review. I was upset because I am not sure why I am paying $8.50 for a large drink that isn't even filling up the cup. I didn't even take a sip yet but it looks like I took like 2-3 sips. Personally, I think this was a waste of $9, I should have just ordered the medium if I knew my cup wasn't going to be filled all the way. I feel like I just paid for my drink to have extra space to move around in the cup so that it feels more comfortable before it gets drunk Not sure why I am being skimped out for an 1in. of my drink."