"KUDOs. Fast service, clean area. CHALLENGEs. Expensive pastries, okay taste. $4.49 for cream cheese croissant, $6.99 for round pastry."

"The new French employee there was excellent, he made my custom drink perfect and had wonderful service! However, it seems he had to work all alone despite there being another woman there with him- he was taking the orders at the register and running to make the food/drinks, and he was doing his best to keep up but it was non stop, and the other employee was mulling around not helping him or customers with anything and was mostly in the back hiding out of sight. The employee who served me was wonderful but it seems like this location is a toxic workplace if the new person is expected to run the whole store alone with no help."

"Bathroom has been out of service for over a year. Big in convenience for students studying here. We pay for the coffee and good service. Inconvenience makes it 1 star. Pictured is the matcha ice blended, one of my favorites."

"like the food. However I had a gift card from them that I never used(probably a year old). It needs to be registered by the employee onto the system. He just kept telling me to swipe the card and I repeatedly told him the card needs to be registered by him (type the numbers in the back, and the one needed to be scratched off). Ultimately I needed to scratch it off and then he told me to manually put in the numbers myself. He was treating this like a regular credit card because after I put in the long set of numbers, it asked for an expiration date. From what I googled, coffee bean gift cards to not need or have an expiration date. I don’t think they know how to use money on a gift card. When I have used other types of gift cards, employees always takes it and registers it."

"If you ask for glass coffee mug, they have ONE! Liked the bacon Swiss croissant, and small Americano. Satisfactory for the small size lunch I was looking for while repairing Htelom phone lines on Manoa rain."