"We visit Island Snow every Aloha Friday for a treat! Today was especially memorable because of the excellent service. I was leaving with two shaved ice treats when one accidentally fell, but Kylie was incredibly kind and offered to fix it. Her help quickly resolved the situation. Besides having the best shave ice, the staff truly cares. The man taking my order noticed my daughter wanted rainbow, and I was about to order Shannazberry instead of Strawberry. He advised me that the red flavor wouldn’t be as vibrant in the rainbow if I chose the other, and his advice was spot on. My daughter really wanted rainbow shave ice, and thanks to the staff’s care, we got it. The shave ice here is genuinely the best, and the people working here are wonderful."

"The shave ice was amazing, but the girl taking orders (in the blue shirt) needs to work on her communication with customers. She kept cutting me off, gave one-word answers when I asked about the menu, and kept contradicting herself while helping the rest of my group order."

"If you want Hawai’i shaved ice then this is the spot to go to! The shaved ice here was absolutely amazing! The texture was so light and fluffy, and the fruit syrups actually tasted like real, fresh fruit rather than something artificial. Every bite was refreshing and full of flavor."

"Great location, near the beach. Best shave ice I had. Free scoop of ice-cream on the bottom. I don't think you can go wrong with any flavor. I had the guava with the free scoop of ice-cream. It was absolutely delicious. It was very refreshing after the beach. Service was great. I went on a Saturday afternoon the line was short."

"If it's good enough for Barack Obama, it's good enough for me! Awesome local Shave Ice spot in Kailua that is attached to a local surf/skate shop. Really good shave ice and they put a scoop of vanilla ice cream in the bottom - which I was surprised how much I liked. I opted for the natural flavors in my ice for $1 more and it was well worth it. Highly recommend Island Snow Hawaii after (or in the middle of) a beach day at Kailua or Lanikai. Just be ready for long lines at this location - you won't be the only one with the idea to cool down here :)"