"Tons of yummy flavors! I had the coconut, caramel, macadamia nut, but my friend said the straight coconut was fantastic! The location, The Shops, is super cute. Lots of upscale shops for those with money and window shopping for those that don't. 😏"

"The smell of the fresh waffle cones definitely draws you into the biz, as well as the scrumptious print ads in the airline mags. ATMOSPHERE: Lappert's is located in the Shops At Wailea, takeout service only. ICE CREAM: Chocolate Very good mild chocolate flavor, but it simply didn't marry well with the waffle cone. The chocolate overpowers the creaminess of the waffle cone's batter. Get this in a cup! Cookie Dough What's not to like about vanilla ice cream and cookie dough? This flavor tastes great in the waffle cone. Creamy vanilla + creamy waffle cone batter = get in my belly! Macadamia Nut They didn't have plain vanilla so this was the next best thing. Nice and creamy with just the right amount of chopped mac nuts mixed in. OVERALL: Limited selection of everyday flavors, pricey, no water service."

"Delicious! Good variety of flavors, pricey but expected because of location and worth it. Had a scoop or scoop with espresso as a meal several times in 10 day visit. Always a line but has a patient staff. Great place!"

"Delicious ice cream served by friendly staff. The waffle cone tasted freshly made and enhanced the ice cream 's flavor. Recommend trying samples of 2 or 3 ice cream flavors before deciding."

"I have never left a one star review before but unfortunately our experience was so anti customer centric that it calls for a proper rating. We ordered 3 small cones, ($26 w/tip) one being for an older family member. The cones were very fragile and comprised at hand off. After a couple of bits the cone disintegrated into many pieces. This happened in front of the staff immediately after paying so we asked for a cup to save the ice cream and make it possible to finish the ice cream. We were told we needed to buy the cup, the staff seemed to know it was a ridiculous situation to charge for it but that was the company policy. I couldn’t believe it would ok be to charge a premium price for a modest ice cream experience, then watch a customer struggle with a broken up cone immediately after purchase only to be told buy a cup due to company policy. When your mission is to sell ice cream it seems your policies would allow for a few more smiles. I felt sorry for staff that works in an environment where they are not allowed to make a great customer experience."