"November 26, 2025 4:48 pm It was my first time to this location. The outside of the building wasn't as interesting as the Illinois locations and the interior was more subdued as well. If you've never been to the more local original stores then you wouldn't know the difference. Regardless, service was good and the place was clean."

"Clean and friendly. Chicago dog was on point. Combo 2 with two dogs and a cheese sauce was perfect."

"Portillo’s has a great atmosphere filled with classic signs and neon, very fun and nostalgic. My Big Beef was solid. Service, however, missed the mark; the girl at the counter was rude and acted like she didn’t want to be there. Despite that, the food and vibe still make Portillo’s worth a visit."

"Food was great but the experience was bad. I ordered food to go for the Bears game more than an hr away. So when I got to my place for the Bears game. I went to open up and get the food out there was no gardenia like i asked for on the side(just cause some guys are allergic to spicy stuff) this upset me and a couple others because that’s what makes a dipped beef for 90% of Chicago guys. It’s attention to detail when you place to order to them that are taking it. I saw her punch it in so it’s on the inside staffing"

"Delivery costs much more and the customer knows that when ordering that way. At least you can make sure the order is correct without missing items. Also, when did you start giving 6 onion rings for a large order? I realize inflation is crazy, but at least give the customer what they pay for."