
What People Are Saying
from Google & Yelp"this place is amazing! the pastries are so fresh and taste incredible, both the quiche and the ham and cheese croissant were delicious. this place should be talked about more they are doing very well. girls are always so sweet!"
"If U know what's good 4 U, U will stay far & wide away from this place. Their help is impolite, rude, condescending, snooty, self-absorbed, immature & they will LIE right 2 your face, while looking U straight in the eye, without even batting said eye. Way back at the beginning of September, I made SEVERAL phone calls there in regards 2 my son's 23 birthday. He was wanting a German chocolate cake 4 his birthday. Which very much surprised me as he's always been very vocal about not liking or wanting a cake 4 his birthday. It was always a cheesecake, cookie cake, fruit pizza or a pie. Other than his first birthday where we had a client cake, it's been anything other than a cake. Plus, he's totally & completely NOT a chocolate lover AT ALL. But, we had recently gone 2 a German restaurant & they gave us each a piece of German Chocolate cake 4 our 30th anniversary. So I called the bakery & talked to 3 different people & made 5 phone calls regarding this cake getting made. Each & every time I was told that I needed 2 talk 2 the baker. And each & every time I was told that they either were busy baking, were talking to someone at the monent or that they had already left 4 the day. Each time I was promised that they would either call back when they had a free moment or would call me the next day. But, yes, they could most definitely do that cake 4 me. They just needed 2 know the size we wanted & then I needed 2 know the price so I could get it all paid in full bc his BD was 10 days away. Yeah, NEVER EVER heard back from them at all. Not even 2 tell me that they couldn't/wouldn't be able to fulfill my order! So that left me scrambling at the last minute after being lied to & led around like an imbecile for 2.5 weeks. After it was all said & done, I FINALLY hear back from them...AFTER I left a review here though! Their baker at the time, Jon, profusely apologized for the mix up & hassle I went thru. Explained dome things 2 me. And then asked if I would please consider tKing my review down since I now understand the circumstances of everything. I'm not an unreasonable person, so I said that I would take my review down. After I took it down, he thanked me and PROMISED me a special order cake or dessert whenever I needed/wanted it. So I called up 4 a Christmas dessert early last week. No one knew what I was referring 2 as no one knew anything about his promise at all, much less what lead up 2 that promise from him in the first place. So yeah, this place is unhinged and has little 2 no morals or scruples. Apparently a good will promise means zero 2 them now. Their despicable practices and out right lying was it 4 me. I just picked up an order today that totaled $267 from a different bakery. Their products look & taste oh so much better 4 pretty much the same $$$. And their promise & word hold meaning & value. They say what they mean & mean what they say. U don't have 2 worry, wonder or sweat bullets waiting 4 a phone call that will never come. I would think that the staff, as well as the owners of this bakery could do SO MUCH BETTER!"
"Awesome atmosphere, decorations, and most importantly the coffee! I love the color scheme, down to the little details this place is perfect!"
"Beautiful place and great coffee!!"
"The location is cute but the flies buzzing around and the built up fly poop on the register and the displays is disgusting."
"I love a good bakery and Roux & Lucia is near the very top of my list. We bought a cinnamon role, a pistachio scone, and a croissant thingy that was shaped..."